Disclaimer
JyothishGuru offers astrological readings based on traditional Jyotish methods and on text written by an AI model. Astrology is a matter of belief and tradition. Its readings are not scientific predictions and nothing here is guaranteed to happen.
JyothishGuru does not give medical, mental-health, legal, financial or investment advice. Do not start, stop or change any treatment, and do not make a legal or money decision, because of a reading.
- Health sections (medical astrology, Ayurveda, face and palm reading) describe traditional associations. They are not a diagnosis. See a qualified doctor about any health concern.
- Finance and market sections describe astrological timing. They are not investment advice or a recommendation to buy or sell anything.
- Remedies such as gemstones, mantras and rituals are optional traditional practices with no guaranteed result.
- AI answers can be wrong. The model may misread a question or state something inaccurate. Treat every answer as one perspective to reflect on.
If you are in distress or thinking about harming yourself, please contact local emergency services or a helpline now. In India you can call Tele-MANAS on 14416, free and at any hour.
Privacy policy
What we collect
- Account details: your name, email address and a hashed form of your password.
- Birth details: date, time and place of birth, for you and for any other person whose profile you save. Please add another person's details only with their permission.
- Your questions and the answers, including conversation history and the thumbs-up or thumbs-down you give.
- Voice recordings you send by microphone, and photos you upload of a face, palm or printed chart.
- Payment records: what you bought, the amount and the order reference. Card and UPI details are handled by our payment processor and never reach our servers.
- Technical data: a device identifier cookie, your IP address, and an approximate location derived from it or shared by your browser.
- Notification details, if you turn them on: your browser's push address, or your WhatsApp number.
How we use it
- To calculate charts and produce readings, spoken answers and reports.
- To keep your account, saved profiles and history available to you.
- To take payments, apply credits and plans, and prevent abuse of free usage.
- To improve the service. An answer you mark thumbs-up, together with the question that led to it, may be used to train our AI model. Do not put details in a question that you would not want used this way.
We do not sell your personal data and we do not use it for third-party advertising.
Who else receives data
Chart calculation, speech recognition, image reading and the AI model run on servers we operate. These outside services receive limited data to do their part:
- Razorpay processes payments.
- Microsoft's speech service may receive the text of an answer to turn it into audio.
- OpenStreetMap services receive the place names you search for and the map area you view.
- An IP-location service (ipwho.is) receives your IP address to suggest your current city.
- Meta (WhatsApp) and your browser's push service deliver notifications you have asked for.
- Google, if you choose to sign in with Google.
Cookies
We use one cookie to recognise your device and local browser storage to keep you signed in and remember your settings. We do not use advertising or tracking cookies.
Keeping and deleting data
We keep your data while your account is open. You can download a copy of your data, or delete your account and its data, yourself at any time: sign in on the website, open your account panel and choose “Your data”. Deleting removes your account, birth profiles, conversations, feedback and unused credits straight away, and takes your feedback out of the material used for future AI training; a model that was already trained is not changed. Any copies held in backups are removed within 30 days. To correct your data, or if you cannot sign in, email us at the address below and we will act within 30 days. Records of completed payments are kept for as long as tax and accounting law requires, no longer linked to your account.
Security and age
Passwords are stored only in hashed form and access to stored data is restricted. No system is perfectly secure, so please use a password you do not use elsewhere. JyothishGuru is for people aged 18 or over.
Terms of use
By creating an account or using JyothishGuru you agree to these terms, the privacy policy and the disclaimer on this page.
The service
JyothishGuru provides astrological calculations and AI-written readings for personal reflection. Features, limits and prices may change over time.
Your account
- You must be 18 or over and give accurate account details.
- You are responsible for activity on your account. Tell us promptly if you think someone else has access to it.
Credits and plans
- Paid features use credits. Credits and plans have no cash value and cannot be transferred.
- A monthly plan runs for 30 days and a yearly plan for 365 days from purchase. Plans do not renew automatically; buying again before a plan ends adds to the time remaining.
- Prices are shown in Indian rupees at the time of purchase.
Acceptable use
- Do not use the service to harass, defame or make decisions about another person without their knowledge.
- Do not attempt to break, overload, scrape or reverse-engineer the service, or get around usage limits.
- Do not resell readings or present them as professional advice.
Content
The software, design and written material of JyothishGuru belong to us or our licensors. Readings produced for you are for your personal use.
Suspension
We may suspend or close an account that breaks these terms or puts the service or other users at risk.
Liability
The service is provided as it is, without any promise that readings are accurate or that the service will always be available. To the extent the law allows, we are not liable for decisions you make or losses you suffer based on a reading, and our total liability to you is limited to the amount you paid us in the three months before the claim.
Governing law
These terms are governed by the laws of India. The courts at Hyderabad, Telangana have exclusive jurisdiction over any dispute.
Changes
We may update this page. The date at the top shows the latest version; continuing to use the service after a change means you accept it.
Refund policy
All sales are final. Credit packs and plans are digital goods delivered immediately, so we do not offer refunds once a purchase is complete.
We will always put right a payment that went wrong:
- you were charged more than once for the same purchase, or
- you were charged but the credits or plan were not added to your account.
Email us within 7 days of the charge with your account email and the order or payment reference. Once confirmed, we add what is owed or return the money to the original payment method, which usually takes 7 to 10 business days.
Contact
For privacy requests, account deletion, payment problems, complaints or any question about this page, write to support@jyothishguru.com. This is also the address of our grievance contact.